Volume 6, Number 2, 2021, P. 234–240
[ SOCIOLOGICAL SCIENCES ]
Article (file: pdf, size: 535 KB, downloads: 323)
Abstract:
The article focuses on an important aspect of recent management practice. We are talking about adapting the service sector, in particular, catering enterprises to the conditions of restrictions that are associated with the ongoing pandemic. COVID-19 The authors emphasize the importance of a socially technological approach in organizing the work of service enterprises in fairly difficult conditions that were dictated by the self-isolation regime. It is noted that one of the most important activities of the service sector, along with constantly meeting the needs of the population for a variety of services, in particular catering, was the preservation of jobs and qualified specialists. An empirical study conducted among residents of the regional center, as well as a survey of experts, showed that in general the catering sector of Kaliningrad successfully coped with the problems that arose. At the same time, it was revealed that the pandemic period COVID-19 failed to ensure a harmonious transition to new working conditions, to fully use the adaptation opportunities and the potential of competent management of social organizations in extreme conditions. Often, the heads of catering enterprises acted on the initiative, could not use modern technologies in management practice.
Keywords:
social technologies; pandemic COVID-19; management practices; service area
Authors:
Vladimir V. Krivosheev, Dr. Sci. (Sociological Sciences), Professor, Associate Professor of Institute of Humanities of Immanuel, Kant Baltic Federal University, Kaliningrad, Russia
Diana A. Varakuta, manager, of «Kaliningrad Restaurant Service» company, Kaliningrad, Russia
Alisa A. Yangol, manager, of the «Papasha Beppe» pizzeria company, Kaliningrad, Russia
For citation:
Krivosheev V.V., Varakuta D.A., Yangol A.A. (2021) Social adaptation technologies: results of a study of catering enterprises in pandemic conditions COVID-19. Sotsial’naya kompetentnost’ = Social Competence. Vol. 6. No. 2. P. 234–240. (In Russ.)
References:
- Aleksandrov O.V., Dobrolyubova E.I (2020) The impact of pandemics on the activities of public catering enterprises and ways to minimize it. Torgovaya politika = Trade policy. No.1 (21). P. 41–48. (In Russ.)
- Bocharova T.A. (2018 Social technologies for organizing information and analytical activities of companies. Nauchnye vedomosti BelGU. Seriya: Filosofiya. Sotsiologiya. Pravo = Belgorod State University Scientific Bulletin. Philosophy Sociology Law. No. 14 (54). P. 42–46. (In Russ.)
- Vylkova E.S. (2020) Support of economic entities with tax methods and methods in foreign countries and the Russian Federation in the context of coronavirus. Vestnik ZabGU = Transbaikal State University Journal. No. 5. P. 36–39. (In Russ.)
- Danakin N.S., V.M. Zakharov V.M. (2019) Theoretical and Technological Foundations of the Competence-Based Approach to State and Municipal Management: monograph. Belgorod: NIU «BelGU». 269 p. (In Russ.)
- Dyatchenko L.Ya. (2017) Social technologies in modern enterprise management. Higher education in Russia = Higher Education in Russia. No. 9. P. 34–38. (In Russ.)
- Dyatchenko L.Ya. (1993) Social technologies in management. Belgorod: Tsentr sotsial’nykh tekhnologii. 343 p. (In Russ.)
- Zaitsev A.K. (2009) Implementation of social technologies in management practice. Sotsial’noe razvitie predpriyatiya i rabota s kadrami = Social development of the enterprise and work with personnel. Moscow. 214 p. (In Russ.)
- Zaitsev A.K. (1993) Sociologist at the Enterprise: A Guide to Practice. Kaluga: Kaluzhskii institut sotsiologii. 206 p. (In Russ.)
- Ivanov V.N. (1996) Social technologies in the modern world. Moscow: Slavyanskii dialog. 334 p. (In Russ.)
- Kirgizova N.P., Durynin V.V. (2020) Choosing a survival strategy for companies after a pandemic. Stolypinskii vestnik = Stolypin Annals. No. 2. P. 16–19. (In Russ.)
- Maksimova E.V., Ryabtsev A.G., Sazonova O.A. (2020) Impact of coronavirus on the Russian economy. Innovatsii i investitsii = Innovation & Investment. No. 4. P. 81–88. (In Russ.)
- Mardar’ I.B. (2018) Social technologies in the activities of commercial organizations. Vestnik Adygeiskogo gosudarstvennogo universiteta. Seriya: Regionovedenie: filosofiya, istoriya, sotsiologiya, yurisprudentsiya, politologiya, kul’turologiya = Bulletin of the Adyghe state university. Series «Region studies: philosophy, history, sociology, jurisprudence, political sciences and culture science». No. 8. P. 33–38. (In Russ.)
- Meskon M., Al’bert M., Khedouri F. (2020) Fundamentals of management. Classic Edition. Moscow: Vil’yams. 672 p. (In Russ.)
- Rudneva E.L., Glukhova E.S. (2017) Application of modern social technologies in the activities of organizations. Vestnik Tomskogo gosudarstvennogo universiteta = Tomsk State University Journal. No. 378. P. 303–306. (In Russ.)
- Statsenko V.V. (2017) The main technology for the success of the restaurant business. Xerson: Oldi-plyus, 550 p. (In Russ.)
- Stefanov N. (2006) Social sciences and social technology. Moscow: Progress. 182 p. (In Russ.)
- Tymchuk V.V. (2017) Entrepreneurial solutions in the development of the restaurant business. Saint Petersburg . 121 p. (In Russ.)
- Shcherbina V.V. (2014) Social`ny`e texnologii: istoriya poyavleniya termina, transformaciya soderzhaniya, sovremennoe sostoyanie . Sotsiologicheskie issledovaniya = Sociological Studies. No. 7. P. 113–124. (In Russ.)
- Yafasov A.Ya., Kostrikova N.A. (2020) Problems of transformation of socio-economic systems in the post-Covid19th economy. Izvestiya KGTU = KSTU News. No. 58. P. 27–33. (In Russ.)